Last updated: July 15, 2026
Voice Intego is a monthly software subscription. This page explains how billing, cancellation, and refunds work.
Billing
Your subscription renews automatically each month on the date you first subscribed. You will receive a receipt by email after every successful payment. Payments are processed securely by our payment provider, who acts as the merchant of record for your purchase.
Cancellation
You can cancel your subscription at any time from your billing portal. A link to the portal is included in every receipt email, so you always have access. No phone call or email is required to cancel.
When you cancel:
- No further charges are made to your card.
- Your AI agent stays live until the end of the billing period you have already paid for.
- Your service ends at the close of that billing period.
Refunds
Because you can cancel at any time and keep full service through the end of your paid period, we do not offer refunds for partial billing periods.
If you believe you were charged in error, for example a duplicate charge or a charge made after you cancelled, contact us at support@voiceintego.com within 30 days of the charge. We will investigate and correct any billing mistake promptly.
Plan changes
You can upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades apply at the start of your next billing cycle.
Questions
Email support@voiceintego.com and we will get back to you within one business day.