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Every missed call is a $400 treatment walking out.

The average Botox visit is worth $350 to $550. When a price shopper hits your voicemail during a treatment block, they simply dial the next med spa on Google. Voice Intego answers every call in half a second, quotes your services, qualifies treatment interest, and books the consultation, 24 hours a day.

A med spa coordinator taking a call at reception while incoming calls are routed to pricing, booking and follow-up
The math

A med spa voice agent that pays for itself on one saved call.

Industry research puts the numbers in sharp focus. This is what your phone line is actually worth.

$350-550
Average Botox visit
One recovered call per week is $20,000+ a year, before repeat visits.
21x
Higher conversion
Leads engaged within 5 minutes convert 21x better than after 30 minutes. Voicemail waits hours.
15-25%
No-show rate
Typical med spa no-show rate without reminder and rebooking calls. Every empty slot is unsold provider time.
Why med spas are different

Your front desk problem is not a volume problem. It is a timing problem.

Reality 01

Callers are comparison shopping

Aesthetic clients call three or four med spas before choosing. The one that answers first, quotes clearly, and offers a consult time usually wins the client, and their next five visits.

Reality 02

Your ads work after hours

Instagram and Google ads generate calls at 9 p.m., when someone is finally researching lip filler on the couch. If those calls hit voicemail, you paid for a lead your competitor booked.

Reality 03

Treatments mean unattended phones

When your aesthetician doubles as your receptionist, every laser session or facial takes the phone offline for an hour. Peak treatment time is also peak call time.

Reality 04

Some calls need a professional

A post-filler concern is not a booking question. Med spa call handling needs hard boundaries: scheduling and pricing handled instantly, anything clinical routed straight to your licensed staff.

The playbook

How your AI receptionist handles every med spa call.

Step 01

Answer and qualify in seconds

Voice Intego picks up in your spa's voice, asks what treatment the caller is interested in, and answers service and pricing questions from your own menu, Botox, fillers, laser, facials, memberships.

Step 02

Book the consultation on the call

New clients are booked into a consult slot before they hang up, with a confirmation text on the way. No callback list, no “we’ll get back to you”, no second chance for them to keep shopping.

Step 03

Protect the schedule

Cancellations get an instant reschedule offer, and freed slots can be flagged to your team to fill from the waitlist, chipping away at the no-show revenue leak.

Step 04

Escalate what should be escalated

Anything clinical, a reaction, aftercare worry, or medication question, is never answered by the AI. The caller is transferred to your on-call provider or their message is flagged urgent to your team.

Example call scenarios

Four real calls. Four different plays.

Same agent, very different callers, each one routed the way you would route it yourself.

Price shopper · 12:40 p.m.

“How much is Botox per unit?”

Your injector is mid-treatment. Voice Intego quotes your per-unit price, mentions the current new-client special, and offers Thursday's consult opening. Booked before she calls the spa across town.

Price quoted: Yes Consult booked: Thu 2pm Call length: 01:47
After hours · 9:20 p.m.

Saw your lip filler ad on Instagram.

She has questions about pricing, downtime, and whether it hurts. Voice Intego answers from your treatment menu, books a Saturday consult, and captures her contact details for your CRM.

Ad spend saved: Yes Booked: Sat 11am Lead captured: Auto
Reschedule · 8:05 a.m.

“I can’t make my laser session today.”

Before opening, a client cancels her 2 p.m. laser appointment. Voice Intego rebooks her for next week on the same call and flags the freed slot to your team so the waitlist can fill it.

Rebooked: Yes Slot flagged: Yes Revenue lost: $0
Clinical · 6:15 p.m.

Swelling two days after filler.

Not a call for an AI to answer, and it doesn’t try. Voice Intego calmly takes the details, marks the call urgent, and connects the client to your on-call injector per your escalation protocol.

Medical advice given: None Escalated: Immediately Protocol followed: Yours
Trust & boundaries

Built for a business where trust is the product.

An aesthetic practice lives on client confidence. Your AI receptionist is configured with strict rules about what it will, and will not, do on your behalf.

No clinical advice, ever

Treatment outcomes, reactions, medications, contraindications: the agent never improvises. Those calls go to your licensed staff, every time.

Your escalation protocol

You define what counts as urgent and who gets the warm transfer, front desk, spa manager, or the medical director on call.

Careful with client data

The agent collects only what scheduling requires. Ask us on the demo how data is stored, transmitted, and kept out of the wrong hands.

Your brand voice

Script, tone, and greeting are tuned to your spa. Callers hear a polished front desk, not a menu being read.

Med spa stack

Plugs into the tools your spa already runs.

Google Calendar

Two-way sync. Consults and appointments land on your schedule in real time.

Your booking platform

Boulevard, Zenoti, Vagaro and Mindbody all run partner API programs. We connect through those where your spa has access, so tell us what you run before you assume it will not work.

Zapier

Bridge to thousands of tools if your platform is not connected directly, plus spreadsheets, email and your CRM.

No API? Structured handoff

If your system is closed, the agent still captures everything, name, treatment, preferred times, and sends your front desk a structured booking request by text or email.

24/7
Every call answered
Treatment blocks, evenings, Sundays. No caller hits voicemail.
0.5s
Answer time
Faster than any front desk can reach the phone.
7 days
From kickoff to live
Typical onboarding for a single-location med spa.
FAQ

AI voice agents for med spas, your questions answered.

It is an AI receptionist that answers your med spa's phone around the clock. It handles the calls a front desk handles, service questions, pricing, booking, rescheduling, and routes anything clinical to your licensed staff. Unlike a traditional med spa answering service staffed by call-center agents, it never puts callers on hold and costs a fraction of an additional hire.

No, it backs them up. Your team keeps doing what only humans can do: greeting clients in person, managing treatment rooms, and building relationships. The AI catches the calls that currently hit voicemail, during treatments, over lunch, after hours, and on weekends.

The agent is configured to never give clinical advice. Questions about reactions, aftercare concerns, medications, or whether a treatment is right for someone are escalated to your team following the exact protocol you define, a warm transfer to your on-call provider or an urgent flagged message.

Yes. Voice Intego syncs with Google Calendar in real time and connects to other booking and CRM tools through Zapier, so consultations booked on a call appear on your schedule immediately, with a confirmation sent to the client.

A single-location med spa is typically live in about 7 days. We build the agent around your treatment menu, prices, hours, and escalation rules, then test it with you before a single client call is answered.

Far less than a part-time hire, and it works around the clock. See our pricing page for current plans, and keep the math in mind: at $350 to $550 for an average Botox visit, one saved call a month typically covers the service.

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Built for med spas

Hear it handle a price shopper before your competitor does.

Book a 15-minute call. Live demo on real med spa scenarios, straight answers on pricing, and exactly what going live would look like for your spa.

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