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The dental playbook
for filling chairs, not voicemails.

On average, 35% of new-patient calls hit voicemail — and 75% of those never call back. VoiceIntego picks up every ring, verifies insurance eligibility, books appointments, and answers FAQs — all before your front desk has finished saying goodbye to the patient at the counter.

The playbook

How your AI receptionist handles every dental patient call.

Step 01

Ask, look up, and greet by name

VoiceIntego answers in your practice voice, asks for the patient’s last name, pulls their record instantly, and greets them personally — no awkward “first time with us?” friction.

Step 02

Collect insurance details up front

VoiceIntego asks for the patient’s carrier and member ID, captures all the details, and passes them to your front desk — so your team can verify eligibility before the appointment, not scrambling when they arrive.

Step 03

Book, reschedule, and cancel — handled

VoiceIntego books new appointments, reschedules existing ones, and handles cancellations — all without your front desk picking up the phone.

Real call scenarios

Handles the call your office hates the most.

Same agent, four very different calls — all routed correctly without a human picking up.

Urgent · 7:42 a.m.

Cracked tooth before work.

Patient cracked a molar overnight, in pain, needs to be seen today. VoiceIntego opens the emergency slot, confirms the practice accepts their PPO, and texts a pre-visit pain assessment form.

Triage: 42s Same-day slot: Yes Forms sent: Auto
Recall · 11:15 a.m.

Six-month cleaning, family of four.

Mom calling to book cleanings for the family. VoiceIntego pulls all four records, finds back-to-back slots with two hygienists on a Saturday, and confirms the kids’ insurance is still active.

Patients booked: 4 Insurance: Verified Call length: 03:14
New patient · 2:08 p.m.

“Do you take Delta Dental PPO?”

New caller shopping practices. VoiceIntego confirms in-network status, quotes the new-patient exam fee, books the consult, and emails the new-patient packet — capturing the lead before they call the next office.

In-network: Yes Booked: Tue 4pm Packet sent: Auto
Cancellation · 9:45 a.m.

Calling to cancel my appointment tomorrow.

Patient calls to cancel. VoiceIntego captures the reason, immediately offers to reschedule before the call ends, and saves the slot from sitting empty — turning a cancellation into a rebooked appointment.

Reason captured: Yes Reschedule offered: Yes Slot saved: Yes
Dental stack

Your AI receptionist plugs into the tools you already run.

Google Calendar

Two-way calendar sync. Appointments booked directly into your schedule in real time.

Zapier

Connect VoiceIntego to thousands of tools — CRMs, spreadsheets, email platforms and more.

HubSpot

New patient enquiries flow straight into your CRM — name, contact details, and insurance info captured automatically.

Slack

New-patient bookings drop into a channel. Office manager can intercept any call in flight.

+22%
New-patient capture
Inbound new-patient calls that get to a booked first visit.
41%
Same-day no-show recovery
Median across our dental practices with 2+ providers.
5 days
From kickoff to live
Typical onboarding for a single-location practice.

Also available for

Built for dental

Hear how your practice sounds when every patient gets through.

Book a 20-minute call. We’ll walk you through a live demo, answer your questions, and tell you exactly how it would work for your practice.

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