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The plumbing playbook
for turning every drip into a booked job.

Plumbing calls come in fast and emotional — burst pipes don’t wait for office hours. VoiceIntego picks up on the first ring, talks the homeowner through the shutoff valve, captures the address, and dispatches the right truck before your competitor even hears their phone.

The playbook

How your AI phone receptionist handles every plumbing call.

Step 01

Stop the water first

For active leaks, VoiceIntego calmly walks the homeowner to their main shutoff or under-sink valve before doing anything else. The call doesn’t move until the water stops.

Step 02

Triage by severity and ZIP

Burst pipe versus slow drip versus clogged drain — different urgency, different routing. VoiceIntego asks the right diagnostic and assigns the right tech.

Step 03

Dispatch the closest truck

Reads your live dispatch board, picks the nearest qualified tech, books the window, and pings them with a job brief and address.

Real call scenarios

Handles the call your office hates the most.

Same agent, four very different calls — all routed correctly without a human picking up.

Urgent · 1:08 a.m.

Burst supply line, kitchen flooding.

Homeowner panicking. VoiceIntego stays calm, gets them to the main shutoff, confirms the leak has stopped, and dispatches the on-call tech with a 60-minute ETA.

Water off in: 2 min ETA: 60 min Owner alerted: Yes
Routine · 8:42 a.m.

Slow shower drain, no rush.

Caller has a slow drain bothering them for a week. VoiceIntego offers a $129 drain-cleaning slot in two days, books it into the right truck’s route, and sends a confirmation text.

Slot offered: Thu 1pm Quote: $129 Routed: Truck 3
Quote · 11:21 a.m.

“How much for a tankless install?”

Lead asking ballpark for a tankless water heater. VoiceIntego collects home size and current setup, books a free in-home estimate, and sends the senior tech a pre-call brief.

Estimate booked: Yes Brief sent: Auto No quote leak:
Commercial · 4:55 p.m.

Restaurant grease trap overflowing.

Property manager calls about a code-violation risk. VoiceIntego escalates as commercial-priority, dispatches the licensed commercial tech, and notifies the on-call PM via Slack.

Priority: Commercial Tech: Licensed PM notified: Slack
Plumbing stack

Your AI voice agent plugs into the tools you already run.

ServiceTitan

Live dispatch board read. Booked jobs flow back as a Job with caller record attached.

Housecall Pro

Two-way calendar sync. Tech assignment respects skills and zones you already set up.

Twilio

BYO numbers or port yours over. Ring-group fallback to humans for any call you specify.

Slack

After-hours bookings drop into a channel. Owner can intercept any call in flight.

+47%
After-hours bookings
Emergency calls between 6 p.m. and 7 a.m. that turn into booked jobs.
$72k
Recovered revenue / yr
Median across our plumbing shops with 3–6 trucks.
7 days
From kickoff to live
Typical onboarding for a single-location shop.
Built for plumbing

Hear how your shop sounds when every leak gets answered.

We’ll record a live mock call using your service menu, your pricing, and your booking flow — and send it back within 48 hours, no commitment.

Get my mock call →