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The dental playbook
for filling chairs, not voicemails.

On average, 28% of new-patient calls hit voicemail and never call back. VoiceIntego picks up every ring, verifies insurance eligibility, books into the right provider’s chair, and texts the intake forms — all before your front desk has finished saying goodbye to the patient at the counter.

The playbook

How your AI receptionist handles every dental patient call.

Step 01

Greet by name, every time

VoiceIntego answers in your practice voice, recognizes returning patients by phone number, and skips the “first time with us?” friction.

Step 02

Verify insurance up front

Reads back the carrier and member ID, checks eligibility against your PMS, and tells the patient what their cleaning will cost — before they’re booked.

Step 03

Book the right chair, the right provider

Knows your hygienists, ops, and recall cadence. Offers two slots that fit, books in seconds, and texts the intake link before the call ends.

Real call scenarios

Handles the call your office hates the most.

Same agent, four very different calls — all routed correctly without a human picking up.

Urgent · 7:42 a.m.

Cracked tooth before work.

Patient cracked a molar overnight, in pain, needs to be seen today. VoiceIntego opens the emergency slot, confirms the practice accepts their PPO, and texts a pre-visit pain assessment form.

Triage: 42s Same-day slot: Yes Forms sent: Auto
Recall · 11:15 a.m.

Six-month cleaning, family of four.

Mom calling to book cleanings for the family. VoiceIntego pulls all four records, finds back-to-back slots with two hygienists on a Saturday, and confirms the kids’ insurance is still active.

Patients booked: 4 Insurance: Verified Call length: 03:14
New patient · 2:08 p.m.

“Do you take Delta Dental PPO?”

New caller shopping practices. VoiceIntego confirms in-network status, quotes the new-patient exam fee, books the consult, and emails the new-patient packet — capturing the lead before they call the next office.

In-network: Yes Booked: Tue 4pm Packet sent: Auto
No-show recovery · 5:30 p.m.

Missed cleaning earlier today.

Outbound call. VoiceIntego apologizes for missing them, asks what happened, offers the two best slots this week, and rebooks 41% of no-shows the same day.

Outbound: Yes Rebook rate: 41% Avg call: 01:48
Dental stack

Your AI receptionist plugs into the dental PMS you already run.

Dentrix

Live appointment book read. Booked patients flow back with insurance, recall, and chart notes attached.

Open Dental

Two-way schedule sync. Provider, op, and procedure code respected on every booking.

Eaglesoft

Reads recall lists nightly and offers proactive openings to lapsed patients on inbound calls.

Slack

New-patient bookings drop into a channel. Office manager can intercept any call in flight.

+22%
New-patient capture
Inbound new-patient calls that get to a booked first visit.
41%
Same-day no-show recovery
Median across our dental practices with 2+ providers.
5 days
From kickoff to live
Typical onboarding for a single-location practice.
Built for dental

Hear how your practice sounds when every patient gets through.

We’ll record a live mock call using your service menu, your pricing, and your booking flow — and send it back within 48 hours, no commitment.

Get my mock call →